Refunds policy

ReKnew Marketing provides digital data products and address scoring services. Due to the nature of digital data delivery, refunds are limited as follows:

1. Before Fulfillment

Customers may request a full refund at any time before delivery has begun.

2. Delivery Window

Orders are fulfilled within 48 business hours unless otherwise stated.
If delivery is not completed within this timeframe, customers may request a refund prior to delivery.

3. After Delivery

Once digital files have been delivered, shared, or made accessible, all sales are final and non-refundable.

No refunds will be granted based on:

  • Marketing performance

  • Conversion rates

  • Revenue outcomes

  • Install volume

  • Business decisions made using the data

4. Abuse & Fraud Protection

We reserve the right to deny refunds in cases of suspected misuse, abuse, chargeback fraud, or policy manipulation.

To request a refund prior to fulfillment, contact: sales@reknewmarketing.com